National Vulnerability Database

National Vulnerability Database

National Vulnerability
Database

NIST Special Publication 800-53 (Rev. 4)

Security Controls and Assessment Procedures for Federal Information Systems and Organizations

MA-4 NONLOCAL MAINTENANCE

Family:
MA - MAINTENANCE
Class:
Priority:
P2 - Implement P2 security controls after implementation of P1 controls.
Baseline Allocation:
Low Moderate High
MA-4 MA-4 (2) MA-4 (2) (3)

Control Description

The organization:

a. Approves and monitors nonlocal maintenance and diagnostic activities;

b. Allows the use of nonlocal maintenance and diagnostic tools only as consistent with organizational policy and documented in the security plan for the information system;

c. Employs strong authenticators in the establishment of nonlocal maintenance and diagnostic sessions;

d. Maintains records for nonlocal maintenance and diagnostic activities; and

e. Terminates session and network connections when nonlocal maintenance is completed.

Supplemental Guidance

Nonlocal maintenance and diagnostic activities are those activities conducted by individuals communicating through a network, either an external network (e.g., the Internet) or an internal network. Local maintenance and diagnostic activities are those activities carried out by individuals physically present at the information system or information system component and not communicating across a network connection. Authentication techniques used in the establishment of nonlocal maintenance and diagnostic sessions reflect the network access requirements in IA-2. Typically, strong authentication requires authenticators that are resistant to replay attacks and employ multifactor authentication. Strong authenticators include, for example, PKI where certificates are stored on a token protected by a password, passphrase, or biometric. Enforcing requirements in MA-4 is accomplished in part by other controls.

Related to: AC-2AC-3AC-6AC-17AU-2AU-3IA-2IA-4IA-5IA-8MA-2MA-5MP-6PL-2SC-7SC-10SC-17

Control Enhancements

MA-4(1) NONLOCAL MAINTENANCE | AUDITING AND REVIEW
The organization:
MA-4 (1)(a)
Audits nonlocal maintenance and diagnostic sessions [Assignment: organization-defined audit events]; and
MA-4 (1)(b)
Reviews the records of the maintenance and diagnostic sessions.

Related to: AU-2AU-6AU-12
MA-4(2) NONLOCAL MAINTENANCE | DOCUMENT NONLOCAL MAINTENANCE
The organization documents in the security plan for the information system, the policies and procedures for the establishment and use of nonlocal maintenance and diagnostic connections.
MA-4(3) NONLOCAL MAINTENANCE | COMPARABLE SECURITY / SANITIZATION
The organization:
MA-4 (3)(a)
Requires that nonlocal maintenance and diagnostic services be performed from an information system that implements a security capability comparable to the capability implemented on the system being serviced; or
MA-4 (3)(b)
Removes the component to be serviced from the information system prior to nonlocal maintenance or diagnostic services, sanitizes the component (with regard to organizational information) before removal from organizational facilities, and after the service is performed, inspects and sanitizes the component (with regard to potentially malicious software) before reconnecting the component to the information system.
Supplemental Guidance: Comparable security capability on information systems, diagnostic tools, and equipment providing maintenance services implies that the implemented security controls on those systems, tools, and equipment are at least as comprehensive as the controls on the information system being serviced.
Related to: MA-3SA-12SI-3SI-7
MA-4(4) NONLOCAL MAINTENANCE | AUTHENTICATION / SEPARATION OF MAINTENANCE SESSIONS
The organization protects nonlocal maintenance sessions by:
MA-4 (4)(a)
Employing [Assignment: organization-defined authenticators that are replay resistant]; and
MA-4 (4)(b)
Separating the maintenance sessions from other network sessions with the information system by either:

Related to: SC-13
MA-4(5) NONLOCAL MAINTENANCE | APPROVALS AND NOTIFICATIONS
The organization:
MA-4 (5)(a)
Requires the approval of each nonlocal maintenance session by [Assignment: organization-defined personnel or roles]; and
MA-4 (5)(b)
Notifies [Assignment: organization-defined personnel or roles] of the date and time of planned nonlocal maintenance.
Supplemental Guidance: Notification may be performed by maintenance personnel. Approval of nonlocal maintenance sessions is accomplished by organizational personnel with sufficient information security and information system knowledge to determine the appropriateness of the proposed maintenance.
MA-4(6) NONLOCAL MAINTENANCE | CRYPTOGRAPHIC PROTECTION
The information system implements cryptographic mechanisms to protect the integrity and confidentiality of nonlocal maintenance and diagnostic communications.

Related to: SC-8SC-13
MA-4(7) NONLOCAL MAINTENANCE | REMOTE DISCONNECT VERIFICATION
The information system implements remote disconnect verification at the termination of nonlocal maintenance and diagnostic sessions.
Supplemental Guidance: Remote disconnect verification ensures that remote connections from nonlocal maintenance sessions have been terminated and are no longer available for use.
Related to: SC-13