U.S. flag   An official website of the United States government
Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock (Dot gov) or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

CVE-2025-24389 Detail

Description

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected


Metrics

 
NVD enrichment efforts reference publicly available information to associate vector strings. CVSS information contributed by other sources is also displayed.
CVSS 3.x Severity and Vector Strings:

NIST CVSS score
NIST: NVD
Base Score:  N/A
NVD assessment not yet provided.

Nist CVSS score does not match with CNA score
CNA:  OTRS AG
Base Score:  6.3 MEDIUM
Vector:  CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N

References to Advisories, Solutions, and Tools

By selecting these links, you will be leaving NIST webspace. We have provided these links to other web sites because they may have information that would be of interest to you. No inferences should be drawn on account of other sites being referenced, or not, from this page. There may be other web sites that are more appropriate for your purpose. NIST does not necessarily endorse the views expressed, or concur with the facts presented on these sites. Further, NIST does not endorse any commercial products that may be mentioned on these sites. Please address comments about this page to nvd@nist.gov.

Hyperlink Resource
https://otrs.com/release-notes/otrs-security-advisory-2025-03/

Weakness Enumeration

CWE-ID CWE Name Source
CWE-532 Insertion of Sensitive Information into Log File OTRS AG  

Change History

1 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2025-24389
NVD Published Date:
01/27/2025
NVD Last Modified:
01/27/2025
Source:
OTRS AG