National Vulnerability Database

National Vulnerability Database

National Vulnerability
Database

CVE-2012-2582 Detail

Description

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.

Source:  MITRE
Description Last Modified:  08/23/2012

Impact

CVSS v2.0 Severity and Metrics:

Base Score: 4.3 MEDIUM
Vector: (AV:N/AC:M/Au:N/C:N/I:P/A:N) (V2 legend)
Impact Subscore: 2.9
Exploitability Subscore: 8.6


Access Vector (AV): Network
Access Complexity (AC): Medium
Authentication (AU): None
Confidentiality (C): None
Integrity (I): Partial
Availability (A): None
Additional Information:
Victim must voluntarily interact with attack mechanism
Allows unauthorized modification

References to Advisories, Solutions, and Tools

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Hyperlink Resource
http://lists.opensuse.org/opensuse-updates/2012-09/msg00024.html
http://www.debian.org/security/2012/dsa-2536
http://www.kb.cert.org/vuls/id/582879 Exploit US Government Resource
http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-01/ Vendor Advisory

Technical Details

Vulnerability Type (View All)

  • Cross-Site Scripting (XSS) (CWE-79)

Known Affected Software Configurations Switch to CPE 2.2

Configuration 1 ( hide )
 cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.11:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:2.4.12:*:*:*:*:*:*:*
     Show Matching CPE(s)

Configuration 2 ( hide )
 cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.0:beta2:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.0:beta3:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.0:beta4:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.0:beta5:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.0:beta6:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.0:beta7:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.1:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.2:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.3:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.4:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.5:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.6:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.7:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.8:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.9:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.10:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.11:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.12:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.13:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.0.14:*:*:*:*:*:*:*
     Show Matching CPE(s)

Configuration 3 ( hide )
 cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:*
     Show Matching CPE(s)

Configuration 4 ( hide )
 cpe:2.3:a:otrs:otrs_itsm:2.1.0:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:2.1.1:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:2.1.2:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:2.1.3:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:2.1.4:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.0.0:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.0.1:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.0.2:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.0.3:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.0.4:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.0.5:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.1.0:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.1.1:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.1.2:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.1.3:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.1.4:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:a:otrs:otrs_itsm:3.1.5:*:*:*:*:*:*:*
     Show Matching CPE(s)


Change History

1 change record found - show changes

Quick Info

CVE Dictionary Entry:
CVE-2012-2582
NVD Published Date:
08/23/2012
NVD Last Modified:
03/21/2013