National Vulnerability Database

National Vulnerability Database

National Vulnerability
Database

CVE-2019-13458 Detail

Current Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

Source:  MITRE
View Analysis Description

Severity



CVSS 3.x Severity and Metrics:

NIST CVSS score
NIST: NVD
Base Score: 6.5 MEDIUM
Vector:  CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Nist CVSS score does not match with CNA score
CNA:  MITRE
Base Score: 2.7 LOW
Vector:  CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:N/A:N

References to Advisories, Solutions, and Tools

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Hyperlink Resource
https://community.otrs.com/security-advisory-2019-12-security-update-for-otrs-framework/ Patch Vendor Advisory
https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html Mailing List Third Party Advisory
https://www.otrs.com/category/release-and-security-notes-en/ Release Notes

Weakness Enumeration

CWE-ID CWE Name Source
CWE-255 Credentials Management NIST  

Known Affected Software Configurations Switch to CPE 2.2

Configuration 1 ( hide )
 cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
     Show Matching CPE(s)
From (including)
5.0.0
Up to (including)
5.0.36
 cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
     Show Matching CPE(s)
From (including)
6.0.0
Up to (including)
6.0.19
 cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
     Show Matching CPE(s)
From (including)
7.0.0
Up to (including)
7.0.8

Configuration 2 ( hide )
 cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
     Show Matching CPE(s)


Change History

2 change records found - show changes

Quick Info

CVE Dictionary Entry:
CVE-2019-13458
NVD Published Date:
08/21/2019
NVD Last Modified:
10/09/2019