This vulnerability has been modified since it was last analyzed by the NVD. It is awaiting reanalysis which may result in further changes to the information provided.
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.
CVSS 3.x Severity and Metrics:
CVSS 2.0 Severity and Metrics: