National Vulnerability Database

National Vulnerability Database

National Vulnerability
Database

CVE-2019-14994 Detail

Current Description

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.

Source:  MITRE
View Analysis Description

Impact

CVSS v3.1 Severity and Metrics:

Base Score: 7.5 HIGH
Vector: AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N (V3.1 legend)
Impact Score: 3.6
Exploitability Score: 3.9


Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): None
Availability (A): None

CVSS v2.0 Severity and Metrics:

Base Score: 4.3 MEDIUM
Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) (V2 legend)
Impact Subscore: 2.9
Exploitability Subscore: 8.6


Access Vector (AV): Network
Access Complexity (AC): Medium
Authentication (AU): None
Confidentiality (C): Partial
Integrity (I): None
Availability (A): None
Additional Information:
Allows unauthorized disclosure of information

References to Advisories, Solutions, and Tools

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Hyperlink Resource
http://packetstormsecurity.com/files/154574/Jira-Service-Desk-Server-And-Data-Center-Path-Traversal.html
https://jira.atlassian.com/browse/JSDSERVER-6517 Vendor Advisory
https://samcurry.net/analysis-of-cve-2019-14994/
https://seclists.org/bugtraq/2019/Sep/39

Technical Details

Vulnerability Type (View All)

  • Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') (CWE-22)

Known Affected Software Configurations Switch to CPE 2.2

Configuration 1 ( hide )
 cpe:2.3:a:atlassian:jira_service_desk_server:*:*:*:*:*:*:*:*
     Show Matching CPE(s)
Up to (excluding)
3.9.16
 cpe:2.3:a:atlassian:jira_service_desk_server:*:*:*:*:*:*:*:*
     Show Matching CPE(s)
From (including)
3.10.0
Up to (excluding)
3.16.8
 cpe:2.3:a:atlassian:jira_service_desk_server:*:*:*:*:*:*:*:*
     Show Matching CPE(s)
From (including)
4.0.0
Up to (excluding)
4.1.3
 cpe:2.3:a:atlassian:jira_service_desk_server:*:*:*:*:*:*:*:*
     Show Matching CPE(s)
From (including)
4.2.0
Up to (excluding)
4.2.5
 cpe:2.3:a:atlassian:jira_service_desk_server:*:*:*:*:*:*:*:*
     Show Matching CPE(s)
From (including)
4.3.0
Up to (excluding)
4.3.4
 cpe:2.3:a:atlassian:jira_service_desk_server:4.4.0:*:*:*:*:*:*:*
     Show Matching CPE(s)


Change History

4 change records found - show changes

Quick Info

CVE Dictionary Entry:
CVE-2019-14994
NVD Published Date:
09/19/2019
NVD Last Modified:
09/23/2019