CVE-2020-1767 Detail

Current Description

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.


View Analysis Description

Severity



CVSS 3.x Severity and Metrics:

NIST CVSS score
NIST: NVD
Base Score:  4.3 MEDIUM
Vector:  CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Nist CVSS score does not match with CNA score
CNA:  OTRS AG
Base Score:  3.5 LOW
Vector:  CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N


NVD Analysts use publicly available information to associate vector strings and CVSS scores. We also display any CVSS information provided within the CVE List from the CNA.

Note: It is possible that the NVD CVSS may not match that of the CNA. The most common reason for this is that publicly available information does not provide sufficient detail or that information simply was not available at the time the CVSS vector string was assigned.

References to Advisories, Solutions, and Tools

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Hyperlink Resource
https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
https://otrs.com/release-notes/otrs-security-advisory-2020-03/ Release Notes  Vendor Advisory 

Weakness Enumeration

CWE-ID CWE Name Source
NVD-CWE-Other Other cwe source acceptance level NIST  

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Change History

3 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2020-1767
NVD Published Date:
01/10/2020
NVD Last Modified:
01/29/2020
Source:
MITRE