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CVE-2020-2500 Detail

Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.


Metrics

NVD enrichment efforts reference publicly available information to associate vector strings. CVSS information contributed by other sources is also displayed.
CVSS 4.0 Severity and Vector Strings:

NIST CVSS score
NIST: NVD
N/A
NVD assessment not yet provided.

References to Advisories, Solutions, and Tools

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Hyperlink Resource
https://www.qnap.com/zh-tw/security-advisory/qsa-20-03 Vendor Advisory 

Weakness Enumeration

CWE-ID CWE Name Source
CWE-798 Use of Hard-coded Credentials cwe source acceptance level NIST   QNAP Systems, Inc.  
CWE-284 Improper Access Control QNAP Systems, Inc.  
CWE-321 Use of Hard-coded Cryptographic Key QNAP Systems, Inc.  

Known Affected Software Configurations Switch to CPE 2.2

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Change History

2 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2020-2500
NVD Published Date:
07/01/2020
NVD Last Modified:
07/10/2020
Source:
QNAP Systems, Inc.