CVE-2021-44077
Detail
Description
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
Metrics
CVSS Version 4.0
CVSS Version 3.x
CVSS Version 2.0
NVD enrichment efforts reference publicly available information to associate
vector strings. CVSS information contributed by other sources is also
displayed.
CVSS 4.0 Severity and Vector Strings:
NVD assessment
not yet provided.
CVSS 3.x Severity and Vector Strings:
Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0 Severity and Vector Strings:
Vector:
(AV:N/AC:L/Au:N/C:P/I:P/A:P)
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This CVE is in CISA's Known Exploited Vulnerabilities Catalog
Reference
CISA's BOD 22-01 and Known
Exploited Vulnerabilities Catalog for further guidance and requirements.
Vulnerability Name
Date Added
Due Date
Required Action
Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability
12/01/2021
12/15/2021
Apply updates per vendor instructions.
Weakness Enumeration
CWE-ID
CWE Name
Source
CWE-306
Missing Authentication for Critical Function
NIST
CISA-ADP
Change History
11 change records found show changes
Modified Analysis by NIST 3/14/2025 12:48:14 PM
Action
Type
Old Value
New Value
CVE Modified by CISA-ADP 2/04/2025 3:15:44 PM
Action
Type
Old Value
New Value
Added
CVSS V3.1
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Added
CWE
CWE-306
CVE Modified by CVE 11/21/2024 1:30:19 AM
Action
Type
Old Value
New Value
Added
Reference
http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html
Added
Reference
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above
Added
Reference
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529
Added
Reference
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021
Added
Reference
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013
CVE Modified by MITRE 5/14/2024 5:36:04 AM
Action
Type
Old Value
New Value
CWE Remap by NIST 8/08/2023 10:21:49 AM
Action
Type
Old Value
New Value
Changed
CWE
NVD-CWE-noinfo
CWE-306
CWE Remap by NIST 7/12/2022 1:42:04 PM
Action
Type
Old Value
New Value
Changed
CWE
CWE-287
NVD-CWE-noinfo
Modified Analysis by NIST 3/29/2022 12:40:23 PM
Action
Type
Old Value
New Value
Changed
Reference Type
http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html No Types Assigned
http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html Exploit, Third Party Advisory, VDB Entry
CVE Modified by MITRE 12/28/2021 2:15:08 PM
Action
Type
Old Value
New Value
Added
Reference
http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html [No Types Assigned]
Reanalysis by NIST 12/07/2021 12:26:55 PM
Action
Type
Old Value
New Value
Changed
CPE Configuration
Record truncated, showing 2048 of 4365 characters.
View Entire Change Record
OR
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11300:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11301:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11302:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11303:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11304:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11305:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:* versions up to (including) 11.3
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10500:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10501:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10502:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10503:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10504:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10505:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10506:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10507:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10508:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10509:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10510:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10511:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10512:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10513:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10514:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10515:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10516:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10517:*:*:*:*:*:
Record truncated, showing 2048 of 5822 characters.
View Entire Change Record
OR
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11138:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11139:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11140:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11141:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11142:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11143:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11144:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11145:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11200:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11201:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11202:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11203:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11204:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11205:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11206:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11207:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11208:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11209:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11210:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:11211:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11300:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11301:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11302:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11303:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11304:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11305:*:*:*:*:*:*
*cpe:2.3:a:z
Initial Analysis by NIST 12/01/2021 2:29:19 PM
Action
Type
Old Value
New Value
Added
CVSS V3.1
NIST AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Added
CVSS V2
NIST (AV:N/AC:L/Au:N/C:P/I:P/A:P)
Added
CWE
NIST CWE-287
Added
CPE Configuration
Record truncated, showing 2048 of 4365 characters.
View Entire Change Record
OR
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11300:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11301:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11302:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11303:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11304:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.3:11305:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:* versions up to (including) 11.3
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10500:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10501:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10502:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10503:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10504:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10505:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10506:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10507:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10508:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10509:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10510:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10511:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10512:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10513:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10514:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10515:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10516:*:*:*:*:*:*
*cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10517:*:*:*:*:*:
Changed
Reference Type
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above No Types Assigned
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above Patch, Vendor Advisory
Changed
Reference Type
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529 No Types Assigned
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529 Vendor Advisory
Changed
Reference Type
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021 No Types Assigned
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021 Vendor Advisory
Changed
Reference Type
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013 No Types Assigned
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013 Vendor Advisory
CVE Modified by MITRE 11/29/2021 4:15:08 AM
Action
Type
Old Value
New Value
Changed
Description
Zoho ManageEngine ServiceDesk Plus before 11306 is vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
Added
Reference
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529 [No Types Assigned]
Added
Reference
https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013 [No Types Assigned]
Quick Info
CVE Dictionary Entry: CVE-2021-44077 NVD
Published Date: 11/28/2021 NVD
Last Modified: 03/14/2025
Source: MITRE