CVE-2024-20310
Detail
Description
A vulnerability in the web-based interface of Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P) could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against an authenticated user of the interface.
This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading an authenticated user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.
Metrics
CVSS Version 4.0
CVSS Version 3.x
CVSS Version 2.0
NVD enrichment efforts reference publicly available information to associate
vector strings. CVSS information contributed by other sources is also
displayed.
CVSS 4.0 Severity and Vector Strings:
NVD assessment
not yet provided.
CVSS 3.x Severity and Vector Strings:
NVD assessment
not yet provided.
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
CVSS 2.0 Severity and Vector Strings:
NVD assessment
not yet provided.
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Weakness Enumeration
CWE-ID
CWE Name
Source
CWE-23
Relative Path Traversal
Cisco Systems, Inc.
Change History
7 change records found show changes
CVE Modified by CISA-ADP
6/17/2026 3:06:22 AM
Action
Type
Old Value
New Value
Added
Affected
Record truncated, showing 2048 of 12758 characters.
View Entire Change Record
[{"vendor":"cisco","product":"unified_communications_manager_im_and_presence_service","defaultStatus":"unknown","cpes":["cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\\(1\\):*:*:*:*:*:*:*"],"versions":[{"version":"10.5\\(1\\)","status":"affected"}]},{"vendor":"cisco","product":"unified_communications_manager_im_and_presence_service","defaultStatus":"unknown","cpes":["cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\\(2\\):*:*:*:*:*:*:*"],"versions":[{"version":"10.5\\(2\\)","status":"affected"}]},{"vendor":"cisco","product":"unified_communications_manager_im_and_presence_service","defaultStatus":"unknown","cpes":["cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\\(2a\\):*:*:*:*:*:*:*"],"versions":[{"version":"10.5\\(2a\\)","status":"affected"}]},{"vendor":"cisco","product":"unified_communications_manager_im_and_presence_service","defaultStatus":"unknown","cpes":["cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\\(2b\\):*:*:*:*:*:*:*"],"versions":[{"version":"10.5\\(2b\\)","status":"affected"}]},{"vendor":"cisco","product":"unified_communications_manager_im_and_presence_service","defaultStatus":"unknown","cpes":["cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\\(2\\)su3:*:*:*:*:*:*:*"],"versions":[{"version":"10.5\\(2\\)su3","status":"affected"}]},{"vendor":"cisco","product":"unified_communications_manager_im_and_presence_service","defaultStatus":"unknown","cpes":["cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\\(2\\)su2a:*:*:*:*:*:*:*"],"versions":[{"version":"10.5\\(2\\)su2a","status":"affected"}]},{"vendor":"cisco","product":"unified_communications_manager_im_and_presence_service","defaultStatus":"unknown","cpes":["cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\\(2\\)su4a:*:*:*:*:*:*:*"],"versions":[{"version":"10.5\\(2\\)su4a","status":"affected"}]},{"vendor":"cisco","product":"unified_communications_manager_im_and_p
Added
SSVC
{"timestamp":"2024-04-03T17:58:41.263017Z","id":"CVE-2024-20310","options":[{"exploitation":"none"},{"automatable":"no"},{"technicalImpact":"total"}],"role":"CISA Coordinator","version":"2.0.3"}
CVE Modified by Cisco Systems, Inc.
6/17/2026 3:06:22 AM
Action
Type
Old Value
New Value
Added
Affected
Record truncated, showing 2048 of 2152 characters.
View Entire Change Record
[{"vendor":"Cisco","product":"Cisco IOS XE Software","versions":[{"version":"N/A","status":"affected"}]},{"vendor":"Cisco","product":"Cisco Unified Communications Manager IM and Presence Service","versions":[{"version":"10.5(1)","status":"affected"},{"version":"10.5(2)","status":"affected"},{"version":"10.5(2a)","status":"affected"},{"version":"10.5(2b)","status":"affected"},{"version":"10.5(2)SU3","status":"affected"},{"version":"10.5(2)SU2a","status":"affected"},{"version":"10.5(2)SU4a","status":"affected"},{"version":"10.5(2)SU4","status":"affected"},{"version":"10.5(1)SU3","status":"affected"},{"version":"10.5(1)SU1","status":"affected"},{"version":"10.5(2)SU1","status":"affected"},{"version":"10.5(2)SU2","status":"affected"},{"version":"10.5(1)SU2","status":"affected"},{"version":"11.5(1)","status":"affected"},{"version":"11.5(1)SU1","status":"affected"},{"version":"11.5(1)SU2","status":"affected"},{"version":"11.5(1)SU3","status":"affected"},{"version":"11.5(1)SU3a","status":"affected"},{"version":"11.5(1)SU4","status":"affected"},{"version":"11.5(1)SU5","status":"affected"},{"version":"11.5(1)SU5a","status":"affected"},{"version":"11.5(1)SU6","status":"affected"},{"version":"11.5(1)SU7","status":"affected"},{"version":"11.5(1)SU8","status":"affected"},{"version":"11.5(1)SU9","status":"affected"},{"version":"11.5(1)SU10","status":"affected"},{"version":"11.5(1)SU11","status":"affected"},{"version":"11.0(1)","status":"affected"},{"version":"11.0(1)SU1","status":"affected"},{"version":"12.5(1)","status":"affected"},{"version":"12.5(1)SU1","status":"affected"},{"version":"12.5(1)SU2","status":"affected"},{"version":"12.5(1)SU3","status":"affected"},{"version":"12.5(1)SU4","status":"affected"},{"version":"12.5(1)SU5","status":"affected"},{"version":"12.5(1)SU6","status":"affected"},{"version":"12.5(1)SU7","status":"affected"},{"version":"14","status":"affected"},{"version":"14SU1","status":"affected"},{"version":"14SU2","status":"affected"},{"version":"14SU2a","status":"affected"},{"version":"10.0(1)","status":
Reanalysis by NIST
8/01/2025 2:52:58 PM
Action
Type
Old Value
New Value
Changed
CPE Configuration
Record truncated, showing 2048 of 4674 characters.
View Entire Change Record
OR
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(2):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.0(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:14.0:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(1)su1:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(1)su2:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su1:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su2:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su3:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su4:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su5:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su6:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su7:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0(1)su1:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0(1)su2:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(2a):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_com
Record truncated, showing 2048 of 4680 characters.
View Entire Change Record
OR
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(2):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.0(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:14.0:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(1)su1:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(1)su2:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su1:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su2:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su3:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su4:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su5:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su6:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su7:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0(1)su1:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0(1)su2:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(2a):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_com
Initial Analysis by NIST
8/01/2025 2:47:12 PM
Action
Type
Old Value
New Value
Added
CPE Configuration
Record truncated, showing 2048 of 4674 characters.
View Entire Change Record
OR
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(2):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.0(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:14.0:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(1)su1:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(1)su2:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su1:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su2:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su3:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su4:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su5:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su6:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5(1)su7:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0(1):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0(1)su1:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0(1)su2:*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5(2a):*:*:*:*:*:*:*
*cpe:2.3:a:cisco:unified_com
Added
Reference Type
CVE: https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-imps-xss-quWkd9yF Types: Vendor Advisory
Added
Reference Type
Cisco Systems, Inc.: https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-imps-xss-quWkd9yF Types: Vendor Advisory
CVE Modified by CVE
11/21/2024 3:52:19 AM
Action
Type
Old Value
New Value
Added
Reference
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-imps-xss-quWkd9yF
CVE Modified by Cisco Systems, Inc.
5/14/2024 10:50:53 AM
Action
Type
Old Value
New Value
New CVE Received from Cisco Systems, Inc.
4/03/2024 1:15:48 PM
Action
Type
Old Value
New Value
Added
Description
A vulnerability in the web-based interface of Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P) could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against an authenticated user of the interface.
This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading an authenticated user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.
Added
CVSS V3.1
Cisco Systems, Inc. AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Added
CWE
Cisco Systems, Inc. CWE-23
Added
Reference
Cisco Systems, Inc. https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-imps-xss-quWkd9yF [No types assigned]
Quick Info
CVE Dictionary Entry: CVE-2024-20310 NVD
Published Date: 04/03/2024 NVD
Last Modified: 06/17/2026
Source: Cisco Systems, Inc.