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Known Affected Software Configurations Switch to CPE 2.2

Change History

OR
     *cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* versions from (including) 7.0.0 up to (excluding) 7.0.49
     *cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* versions from (including) 8.0.0 up to (excluding) 2024.1.1

NIST AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

NIST CWE-287

https://otrs.com/release-notes/otrs-security-advisory-2024-03/ No Types Assigned

https://otrs.com/release-notes/otrs-security-advisory-2024-03/ Vendor Advisory

OTRS AG AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:N

OTRS AG CWE-287

When adding attachments to ticket comments, 
another user can add attachments as well impersonating the orginal user. The attack requires a 
logged-in other user to know the UUID. While the legitimate user 
completes the comment, the malicious user can add more files to the 
comment.

This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

OTRS AG https://otrs.com/release-notes/otrs-security-advisory-2024-03/ [No types assigned]