U.S. flag   An official website of the United States government
Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock (Dot gov) or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

CVE-2024-28988 Detail

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.  We recommend all Web Help Desk customers apply the patch, which is now available.  We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.


Metrics

NVD enrichment efforts reference publicly available information to associate vector strings. CVSS information contributed by other sources is also displayed.
CVSS 4.0 Severity and Vector Strings:

NIST CVSS score
NIST: NVD
N/A
NVD assessment not yet provided.

References to Advisories, Solutions, and Tools

By selecting these links, you will be leaving NIST webspace. We have provided these links to other web sites because they may have information that would be of interest to you. No inferences should be drawn on account of other sites being referenced, or not, from this page. There may be other web sites that are more appropriate for your purpose. NIST does not necessarily endorse the views expressed, or concur with the facts presented on these sites. Further, NIST does not endorse any commercial products that may be mentioned on these sites. Please address comments about this page to [email protected].

URL Source(s) Tag(s)
https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3 SolarWinds
https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988 SolarWinds

Weakness Enumeration

CWE-ID CWE Name Source
CWE-502 Deserialization of Untrusted Data SolarWinds  

Change History

1 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2024-28988
NVD Published Date:
09/01/2025
NVD Last Modified:
09/02/2025
Source:
SolarWinds