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CVE-2026-32754 Detail

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.


Metrics

NVD enrichment efforts reference publicly available information to associate vector strings. CVSS information contributed by other sources is also displayed.
CVSS 4.0 Severity and Vector Strings:

NIST CVSS score
NIST: NVD
N/A
NVD assessment not yet provided.

References to Advisories, Solutions, and Tools

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URL Source(s) Tag(s)
https://github.com/freescout-help-desk/freescout/commit/3329379db38a86cf7069b0709061b95a7d38985b GitHub, Inc.
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209 GitHub, Inc.
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-56h2-5556-r6mg GitHub, Inc.

Weakness Enumeration

CWE-ID CWE Name Source
CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') GitHub, Inc.  
CWE-116 Improper Encoding or Escaping of Output GitHub, Inc.  

Change History

1 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2026-32754
NVD Published Date:
03/19/2026
NVD Last Modified:
03/19/2026
Source:
GitHub, Inc.