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CVE-2026-40590 Detail

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already belongs to a hidden customer, Customer::create() reuses that hidden customer object and fills empty profile fields from attacker-controlled input. Version 1.8.214 fixes the vulnerability.


Metrics

NVD enrichment efforts reference publicly available information to associate vector strings. CVSS information contributed by other sources is also displayed.
CVSS 4.0 Severity and Vector Strings:

NIST CVSS score
NIST: NVD
N/A
NVD assessment not yet provided.

References to Advisories, Solutions, and Tools

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URL Source(s) Tag(s)
https://github.com/freescout-help-desk/freescout/commit/b3d7611e6e173ed8a5e525b791deb6b32cf1ce62 GitHub, Inc.
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214 GitHub, Inc.
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wjw4-8xg6-342m CISA-ADP, GitHub, Inc.

Weakness Enumeration

CWE-ID CWE Name Source
CWE-639 Authorization Bypass Through User-Controlled Key GitHub, Inc.  

Change History

2 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2026-40590
NVD Published Date:
04/21/2026
NVD Last Modified:
04/21/2026
Source:
GitHub, Inc.