U.S. flag   An official website of the United States government
Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock (Dot gov) or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

CVE-2026-41189 Detail

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.


Metrics

NVD enrichment efforts reference publicly available information to associate vector strings. CVSS information contributed by other sources is also displayed.
CVSS 4.0 Severity and Vector Strings:

NIST CVSS score
NIST: NVD
N/A
NVD assessment not yet provided.

References to Advisories, Solutions, and Tools

By selecting these links, you will be leaving NIST webspace. We have provided these links to other web sites because they may have information that would be of interest to you. No inferences should be drawn on account of other sites being referenced, or not, from this page. There may be other web sites that are more appropriate for your purpose. NIST does not necessarily endorse the views expressed, or concur with the facts presented on these sites. Further, NIST does not endorse any commercial products that may be mentioned on these sites. Please address comments about this page to [email protected].

URL Source(s) Tag(s)
https://github.com/freescout-help-desk/freescout/commit/cdadaf621bb1e1d017315df20d743671f7eae7a9 GitHub, Inc.
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215 GitHub, Inc.
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-4h5p-7f5c-q7gj GitHub, Inc.

Weakness Enumeration

CWE-ID CWE Name Source
CWE-863 Incorrect Authorization GitHub, Inc.  

Change History

1 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2026-41189
NVD Published Date:
04/21/2026
NVD Last Modified:
04/21/2026
Source:
GitHub, Inc.