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National Vulnerability Database

National Vulnerability Database

NVD

National Vulnerability Database
  1. Vulnerabilities

CVE-2025-48475 Detail

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.


Metrics

 
NVD enrichment efforts reference publicly available information to associate vector strings. CVSS information contributed by other sources is also displayed.
CVSS 4.0 Severity and Vector Strings:

NIST CVSS score
NIST: NVD
N/A
NVD assessment not yet provided.

Nist CVSS score does not match with CNA score
CNA:  GitHub, Inc.
CVSS-B 5.3 MEDIUM
Vector:  CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N

References to Advisories, Solutions, and Tools

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URL Source(s) Tag(s)
https://github.com/freescout-help-desk/freescout/commit/1f154ce039618ed5abd960c97619c23534c0717a GitHub, Inc. Patch 
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-xvch-f75c-8w8q GitHub, Inc. Exploit  Vendor Advisory 

Weakness Enumeration

CWE-ID CWE Name Source
CWE-863 Incorrect Authorization GitHub, Inc.  

Known Affected Software Configurations Switch to CPE 2.2

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Change History

2 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2025-48475
NVD Published Date:
05/29/2025
NVD Last Modified:
07/02/2025
Source:
GitHub, Inc.