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National Vulnerability Database

National Vulnerability Database

NVD

National Vulnerability Database
  1. Vulnerabilities

CVE-2025-54366 Detail

Description

FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.


Metrics

 
NVD enrichment efforts reference publicly available information to associate vector strings. CVSS information contributed by other sources is also displayed.
CVSS 4.0 Severity and Vector Strings:

NIST CVSS score
NIST: NVD
N/A
NVD assessment not yet provided.

Nist CVSS score does not match with CNA score
CNA:  GitHub, Inc.
CVSS-B 8.6 HIGH
Vector:  CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

References to Advisories, Solutions, and Tools

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URL Source(s) Tag(s)
https://github.com/freescout-help-desk/freescout/commit/9669c57f1ddbee896752d9e16270abfd97b20eb9 GitHub, Inc.
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-vcc2-6r66-gvvj GitHub, Inc.

Weakness Enumeration

CWE-ID CWE Name Source
CWE-502 Deserialization of Untrusted Data GitHub, Inc.  

Change History

1 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2025-54366
NVD Published Date:
07/26/2025
NVD Last Modified:
07/29/2025
Source:
GitHub, Inc.