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National Vulnerability Database

National Vulnerability Database

NVD

National Vulnerability Database
  1. Vulnerabilities

CVE-2026-40568 Detail

Description

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a stored cross-site scripting (XSS) vulnerability in the mailbox signature feature. The sanitization function `Helper::stripDangerousTags()` (`app/Misc/Helper.php:568`) uses an incomplete blocklist of only four HTML tags (`script`, `form`, `iframe`, `object`) and does not remove event handler attributes. When a mailbox signature is saved via `MailboxesController::updateSave()` (`app/Http/Controllers/MailboxesController.php:267`), HTML elements such as `<img>`, `<svg>`, and `<details>` with event handler attributes like `onerror` and `onload` pass through sanitization unchanged and are stored in the database. The signature is then rendered as raw HTML via the Blade `{!! !!}` tag in `editor_bottom_toolbar.blade.php:6` and re-inserted into the visible DOM by jQuery `.html()` at `main.js:1789-1790`, triggering the injected event handlers. Any authenticated user with the `ACCESS_PERM_SIGNATURE` (`sig`) permission on a mailbox -- a delegatable, non-admin permission -- can inject arbitrary HTML and JavaScript into the mailbox signature. The payload fires automatically, with no victim interaction, whenever any agent or administrator opens any conversation in the affected mailbox. This enables session hijacking (under CSP bypass conditions such as IE11 or module-weakened CSP), phishing overlays that work in all browsers regardless of CSP, and chaining to admin-level actions including email exfiltration via mass assignment and self-propagating worm behavior across all mailboxes. Version 1.8.213 fixes the issue.


Metrics

 
NVD enrichment efforts reference publicly available information to associate vector strings. CVSS information contributed by other sources is also displayed.
CVSS 4.0 Severity and Vector Strings:

NIST CVSS score
NIST: NVD
N/A
NVD assessment not yet provided.

References to Advisories, Solutions, and Tools

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URL Source(s) Tag(s)
https://github.com/freescout-help-desk/freescout/commit/1d83e1cffb0bf8d109625313530b36b0f5910b3f GitHub, Inc.
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213 GitHub, Inc.
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w2f5-6wcv-677r CISA-ADP, GitHub, Inc.

Weakness Enumeration

CWE-ID CWE Name Source
CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') GitHub, Inc.  
CWE-116 Improper Encoding or Escaping of Output GitHub, Inc.  

Change History

2 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2026-40568
NVD Published Date:
04/21/2026
NVD Last Modified:
04/21/2026
Source:
GitHub, Inc.