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National Vulnerability Database

National Vulnerability Database

NVD

National Vulnerability Database
  1. Vulnerabilities

CVE-2026-48208 Detail

Description

An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected


Metrics

 
NVD enrichment efforts reference publicly available information to associate vector strings. CVSS information contributed by other sources is also displayed.
CVSS 4.0 Severity and Vector Strings:

NIST CVSS score
NIST: NVD
N/A
NVD assessment not yet provided.

References to Advisories, Solutions, and Tools

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URL Source(s) Tag(s)
https://otrs.com/release-notes/otrs-security-advisory-2026-07/ OTRS AG Vendor Advisory 

Weakness Enumeration

CWE-ID CWE Name Source
CWE-400 Uncontrolled Resource Consumption OTRS AG  
CWE-791 Incomplete Filtering of Special Elements OTRS AG  

Known Affected Software Configurations Switch to CPE 2.2

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Change History

5 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2026-48208
NVD Published Date:
06/01/2026
NVD Last Modified:
07/22/2026
Source:
OTRS AG