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SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.
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Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
OR
*cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:* versions up to (excluding) 5.5.16
*cpe:2.3:a:simple-help:simplehelp:6.0:pre-release:*:*:*:*:*:*
Added
Reference Type
CISA-ADP: https://blackpointcyber.com/blog/a-djinn-in-the-machine-taskweavers-node-js-intrusion-chain/ Types: Technical Description, Third Party Advisory
Added
Reference Type
CISA-ADP: https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-48558 Types: US Government Resource
Added
Reference Type
VulnCheck: https://horizon3.ai/attack-research/disclosures/cve-2026-48558-simplehelp-authentication-bypass-iocs/ Types: Third Party Advisory
New CVE Received from VulnCheck6/12/2026 2:16:35 PM
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Description
SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.