An information disclosure vulnerability exists in multiple ManageEngine products that can result in encryption keys being exposed. A low-privileged OS user with access to the host where an affected ManageEngine product is installed can view and use the exposed key to decrypt product database passwords. This allows the user to access the ManageEngine product database.

Zoho ManageEngine Active Directory 360 versions 4315 and below, ADAudit Plus 7202 and below, ADManager Plus 7200 and below, Asset Explorer 6993 and below and 7xxx 7002 and below, Cloud Security Plus 4161 and below, Data Security Plus 6110 and below, Eventlog Analyzer 12301 and below, Exchange Reporter Plus 5709 and below, Log360 5315 and below, Log360 UEBA 4045 and below, M365 Manager Plus 4529 and below, M365 Security Plus 4529 and below, Recovery Manager Plus 6061 and below, ServiceDesk Plus 14204 and below and 143xx 14302 and below, ServiceDesk Plus MSP 14300 and below, SharePoint Manager Plus 4402 and below, and Support Center Plus 14300 and below are vulnerable to 2FA bypass via a few TOTP authenticators. Note: A valid pair of username and password is required to leverage this vulnerability.

Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987, ServiceDesk Plus MSP before 14000, and Support Center Plus before 14000 allow Denial-of-Service (DoS).

ManageEngine ServiceDesk Plus through 14104, ServiceDesk Plus MSP through 14000, Support Center Plus through 14000, and Asset Explorer through 6987 allow privilege escalation via query reports.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to a validation bypass that allows users to access sensitive data via the report module.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to authenticated command injection. This can be exploited by high-privileged users.

Zoho ManageEngine ServiceDesk Plus MSP before 10609 and SupportCenter Plus before 11025 are vulnerable to privilege escalation. This allows users to obtain sensitive data during an exportMickeyList export of requests from the list view.

Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022 are affected by an unauthenticated local file disclosure vulnerability via ticket-creation email. (This also affects Asset Explorer before 6977 with authentication.)

Zoho ManageEngine SupportCenter Plus before 11020 allows Stored XSS in the request history.

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored XSS via the /ServiceContractDef.do contractName parameter.

Multiple cross-site scripting (XSS) vulnerabilities in Zoho ManageEngine SupportCenter Plus 7.90 allow remote authenticated users to inject arbitrary web script or HTML via the (1) query parameter in the run_query_editor_query module to CustomReportHandler.do, (2) compAcct parameter to jsp/ResetADPwd.jsp, or (3) redirectTo parameter to jsp/CacheScreenWidth.jsp.

Directory traversal vulnerability in Zoho ManageEngine SupportCenter Plus 7.90 allows remote authenticated users to write to arbitrary files via a .. (dot dot) in the component parameter in the Request component to workorder/Attachment.jsp.