National Vulnerability Database

National Vulnerability Database

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    Vulnerabilities Detail

CVE-2017-17476 Detail

Current Description

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

Source:  MITRE
View Analysis Description

Impact

CVSS v3.0 Severity and Metrics:

Base Score: 8.8 HIGH
Vector: AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H (V3 legend)
Impact Score: 5.9
Exploitability Score: 2.8

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): Required
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): High
Availability (A): High

CVSS v2.0 Severity and Metrics:

Base Score: 6.8 MEDIUM
Vector: (AV:N/AC:M/Au:N/C:P/I:P/A:P) (V2 legend)
Impact Subscore: 6.4
Exploitability Subscore: 8.6

Access Vector (AV): Network
Access Complexity (AC): Medium
Authentication (AU): None
Confidentiality (C): Partial
Integrity (I): Partial
Availability (A): Partial
Additional Information:
Victim must voluntarily interact with attack mechanism
Allows unauthorized disclosure of information
Allows unauthorized modification
Allows disruption of service

References to Advisories, Solutions, and Tools

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Hyperlink Resource
https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb Patch Third Party Advisory
https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc Patch Third Party Advisory
https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953 Patch Third Party Advisory
https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html Mailing List Third Party Advisory
https://www.debian.org/security/2017/dsa-4069 Third Party Advisory
https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/ Patch Vendor Advisory

Technical Details

Vulnerability Type (View All)

  • Permissions, Privileges, and Access Control (CWE-264)

Known Affected Software Configurations Switch to CPE 2.2

Configuration 1 ( hide )
 cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
     Show Matching CPE(s)
From (including)
4.0.0		Up to (excluding)
4.0.28
 cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
     Show Matching CPE(s)
From (including)
5.0.0		Up to (excluding)
5.0.26
 cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
     Show Matching CPE(s)
From (including)
6.0.0		Up to (excluding)
6.0.3

Configuration 2 ( hide )
 cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
     Show Matching CPE(s)
 cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*
     Show Matching CPE(s)


Change History

4 change records found - show changes

Quick Info

CVE Dictionary Entry:
CVE-2017-17476
NVD Published Date:
12/20/2017
NVD Last Modified:
04/26/2019