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CVE-2018-16586 Detail

Current Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.


View Analysis Description

Severity



CVSS 3.x Severity and Metrics:

NIST CVSS score
NIST: NVD
Base Score:  4.3 MEDIUM
Vector:  CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N


NVD Analysts use publicly available information to associate vector strings and CVSS scores. We also display any CVSS information provided within the CVE List from the CNA.

Note: NVD Analysts have published a CVSS score for this CVE based on publicly available information at the time of analysis. The CNA has not provided a score within the CVE List.

References to Advisories, Solutions, and Tools

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Hyperlink Resource
https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/ Patch  Vendor Advisory 
https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963 Patch 
https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7 Patch 
https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302 Patch 
https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html Mailing List  Third Party Advisory 
https://www.debian.org/security/2018/dsa-4317 Third Party Advisory 

Weakness Enumeration

CWE-ID CWE Name Source
NVD-CWE-noinfo Insufficient Information cwe source acceptance level NIST  

Known Affected Software Configurations Switch to CPE 2.2

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Change History

3 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2018-16586
NVD Published Date:
09/27/2018
NVD Last Modified:
08/24/2020
Source:
MITRE