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National Vulnerability Database

National Vulnerability Database

NVD

National Vulnerability Database
  1. Vulnerabilities

CVE-2024-28986 Detail

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.


Metrics

 
NVD enrichment efforts reference publicly available information to associate vector strings. CVSS information contributed by other sources is also displayed.
CVSS 4.0 Severity and Vector Strings:

NIST CVSS score
NIST: NVD
N/A
NVD assessment not yet provided.

References to Advisories, Solutions, and Tools

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Hyperlink Resource
https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 Vendor Advisory 
https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 Vendor Advisory 

This CVE is in CISA's Known Exploited Vulnerabilities Catalog

Reference CISA's BOD 22-01 and Known Exploited Vulnerabilities Catalog for further guidance and requirements.

Vulnerability Name Date Added Due Date Required Action
SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability 08/15/2024 09/05/2024 Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Weakness Enumeration

CWE-ID CWE Name Source
CWE-502 Deserialization of Untrusted Data SolarWinds  

Known Affected Software Configurations Switch to CPE 2.2

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Change History

6 change records found show changes

Quick Info

CVE Dictionary Entry:
CVE-2024-28986
NVD Published Date:
08/13/2024
NVD Last Modified:
08/16/2024
Source:
SolarWinds