Sensitive information could be displayed when a detailed technical error message is posted. This information could disclose environmental details about the Web Help Desk installation.

The HTTP PUT and DELETE methods were enabled in the Web Help Desk web server (12.7.7 and earlier), allowing users to execute dangerous HTTP requests. The HTTP PUT method is normally used to upload data that is saved on the server with a user-supplied URL. While the DELETE method requests that the origin server removes the association between the target resource and its current functionality. Improper use of these methods may lead to a loss of integrity.

Access Restriction Bypass via referrer spoof was discovered in SolarWinds Web Help Desk 12.7.2. An attacker can access the 'Web Help Desk Getting Started Wizard', especially the admin account creation page, from a non-privileged IP address network range or loopback address by intercepting the HTTP request and changing the referrer from the public IP address to the loopback.