An information disclosure vulnerability exists in multiple ManageEngine products that can result in encryption keys being exposed. A low-privileged OS user with access to the host where an affected ManageEngine product is installed can view and use the exposed key to decrypt product database passwords. This allows the user to access the ManageEngine product database.

Static credentials exist in the PostgreSQL data used in ManageEngine Access Manager Plus (AMP) build 4309, ManageEngine Password Manager Pro, and ManageEngine PAM360. These credentials could allow a malicious actor to modify configuration data that would escalate their permissions from that of a low-privileged user to an Administrative user.