An information disclosure vulnerability exists in multiple ManageEngine products that can result in encryption keys being exposed. A low-privileged OS user with access to the host where an affected ManageEngine product is installed can view and use the exposed key to decrypt product database passwords. This allows the user to access the ManageEngine product database.

Zoho ManageEngine Active Directory 360 versions 4315 and below, ADAudit Plus 7202 and below, ADManager Plus 7200 and below, Asset Explorer 6993 and below and 7xxx 7002 and below, Cloud Security Plus 4161 and below, Data Security Plus 6110 and below, Eventlog Analyzer 12301 and below, Exchange Reporter Plus 5709 and below, Log360 5315 and below, Log360 UEBA 4045 and below, M365 Manager Plus 4529 and below, M365 Security Plus 4529 and below, Recovery Manager Plus 6061 and below, ServiceDesk Plus 14204 and below and 143xx 14302 and below, ServiceDesk Plus MSP 14300 and below, SharePoint Manager Plus 4402 and below, and Support Center Plus 14300 and below are vulnerable to 2FA bypass via a few TOTP authenticators. Note: A valid pair of username and password is required to leverage this vulnerability.

Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987, ServiceDesk Plus MSP before 14000, and Support Center Plus before 14000 allow Denial-of-Service (DoS).

ManageEngine ServiceDesk Plus through 14104, ServiceDesk Plus MSP through 14000, Support Center Plus through 14000, and Asset Explorer through 6987 allow privilege escalation via query reports.

Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code execution due to use of Apache Santuario xmlsec (aka XML Security for Java) 1.4.1, because the xmlsec XSLT features, by design in that version, make the application responsible for certain security protections, and the ManageEngine applications did not provide those protections. This affects Access Manager Plus before 4308, Active Directory 360 before 4310, ADAudit Plus before 7081, ADManager Plus before 7162, ADSelfService Plus before 6211, Analytics Plus before 5150, Application Control Plus before 10.1.2220.18, Asset Explorer before 6983, Browser Security Plus before 11.1.2238.6, Device Control Plus before 10.1.2220.18, Endpoint Central before 10.1.2228.11, Endpoint Central MSP before 10.1.2228.11, Endpoint DLP before 10.1.2137.6, Key Manager Plus before 6401, OS Deployer before 1.1.2243.1, PAM 360 before 5713, Password Manager Pro before 12124, Patch Manager Plus before 10.1.2220.18, Remote Access Plus before 10.1.2228.11, Remote Monitoring and Management (RMM) before 10.1.41. ServiceDesk Plus before 14004, ServiceDesk Plus MSP before 13001, SupportCenter Plus before 11026, and Vulnerability Manager Plus before 10.1.2220.18. Exploitation is only possible if SAML SSO has ever been configured for a product (for some products, exploitation requires that SAML SSO is currently active).

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to a validation bypass that allows users to access sensitive data via the report module.

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.

Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022 are affected by an unauthenticated local file disclosure vulnerability via ticket-creation email. (This also affects Asset Explorer before 6977 with authentication.)

Server Side Request Forgery (SSRF) exists in Zoho ManageEngine AssetExplorer 6.2.0 and before for the ClientUtilServlet servlet via a URL in a parameter.